No problems with my download on my Kindle, however, my home internet is so slow that I hot spot to my 4g phone for downloads now & they are super fast. A box usually means the game is still downloading content - give it a little time.
I have a number of images not downloading, in particular the images of a scene on the popup before you play (or banish anomalies ).
Plus, if I now try to play Festive Patio ,the game starts to load the picture , then crashes - repeatably .
Patticakes52, I also play on Kindle Fire, I had the very same thing happen, the globe remained as a box after I downloaded the update. I exited the game and powered off the Kindle for a minute or two then I switched back on and entered the game the box was gone and everything is fine now. Maybe this will be worth a try for you if you haven't already got it sorted.